Shipping and Return Policy
SHIPPING A FIREARM – FFLs AND TRANSFER OF OWNERSHIP
Guntownus.com will transfer ownership of any firearm ONLY to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you (unless you have an FFL).
At your request Guntownus.com will transfer your purchased firearm to a licensed gun dealer in your state.
· It is your responsibility to ensure that a firearm is legal to own in your state. It is your responsibility to complete all required paperwork when you pick up your purchase from your local dealer.
· It is your responsibility to contact the FFL dealer.
· Be aware that it is customary for your local dealer to charge a transaction fee at the time you pick up your purchase.
This transfer fee is strictly between you and your local dealer. It is your responsibility to check with your local dealer concerning any policy of this kind and concerning your obligations. You do not pay Guntownus.com the transfer fee. By purchasing a firearm from us you acknowledge that you may have to pay your dealer a fee for transferring the gun to you.
You the buyer are responsible for forwarding a copy of the FFL and all pertinent contact information to Guntownus.com. Our contact information is as follows:
Gun Town USA, LLC
ATTN: Online Sales
1056 Harmony Brass Castle Rd
Washington, NJ 07882
Email (now accepting FFL’s via email):
You must contact us for a quote if you require shipping. We do NOT ship to PO Boxes.
Firearms normally ship within 3-7 working days after we receive your payment and a copy of the Federal Firearms License. Non-firearm orders normally ship from 3 to 7 days after we receive your payment.
HAWAII, ALASKA AND PUERTO RICO ORDERS
Shipping charges to Alaska, Hawaii, and Puerto Rico may be higher than our standard charges.
VERY IMPORTANT – FIREARM RETURNS!! Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you it is considered used, even if unfired. Consequently, we cannot provide a full refund for new firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items. We do understand that some manufacturer defects may not be identifiable upon initial inspection. However, upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair(in accordance with manufacturer’s warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm to us through your local FFL dealer. If we do receive a defective firearm that has already been transferred, we will simply forward the firearm to the manufacturer on your behalf. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees. However, if the manufacturer chooses to replace the firearm, the replacement firearm must transfer through your local FFL dealer to document the replacement firearm serial number.
All Ammunition Sales are Final
PICKING UP ITEMS FROM OUR RETAIL STORE
If you intend to pick up an item from our retail store that you have ordered, please allow 4 working days before pickup. Be sure to call in advance to see if your order is ready.
We must charge New Jersey sales tax (6.625%) if you pick a gun up from the retail store. (You should see this amount calculated into your order before you complete your purchase).
If you are not a legal resident of New Jersey, or military here, you cannot pick up a firearm from our store; you must have the gun transferred to a dealer in your state.
We accept cash, check, and Venmo. Our bank requires a 3% surcharge on credit card payments.